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Troubleshooting & Support

Camera & Monitoring

Can Advancify work without a webcam?
I granted all permissions, but the camera did not turn on. What should I do?

Widget & Interface

Why is the Open Widget button not working?
What should I do if the widget displays a different state from the main application?

Metrics & Charts

Why are some metrics temporarily unavailable?
Why are some parts of the Today or Week chart empty?
What should I do if a metric remains locked longer than expected?

Notifications

Why didn't I receive a break reminder?
How do I enable notifications in macOS?
Why are notification permissions shown as Denied?

Installation

Why doesn't my history appear after reinstalling?
What should I do before reinstalling Advancify?
How do I reinstall the application?
How can I update or reinstall the Advancify app if something isn’t working?

Support

Does Advancify offer phone or live chat support for technical issues?
What if I didn’t receive a reply from support?

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