Frequently Asked Questions

We administer an initial test to understand each child’s personal learning characteristics. We then use this information to tailor and optimize their learning process.

We focus on learning-related activities but also identify other app categories (e.g., gaming, social media, messaging) to better understand your child’s overall digital habits.
We do not monitor in-app activities unless the app is specifically set as learning-related.

We identify learning content through our pre-trained AI integrated into the Desktop App.

You or your child can manage learning resources in the Desktop App (installed on your child’s PC) by going to Settings > Add or Remove Learning Resources. You will receive an email notification whenever the list of learning resources is updated

You can set or update an optimal home-learning schedule under Settings > Learning Settings in the Parent App.

We currently offer three types of notifications:

1. Current Eye Strain – Reminds the child to take a break and reduce eye strain.

2. Fatigue in Learning Session – Suggests a rest break to regain energy.

3. Distractions – Encourages the child to refocus on learning.

These notifications help your child maintain healthier study habits and stay engaged.

Occasionally, this may happen. If our local AI on your child’s PC fails to recognize a particular website as a learning resource, we can send the website’s URL to a third-party AI for further classification. Sometimes, inaccuracies occur, especially if the website is not widely recognized or lacks sufficient web annotations.

To remove an old or duplicate device, open Add or Remove Devices in the Settings menu of the Parent App and follow the prompts. Currently, only one PC per child can be monitored.

Currently, we support English.

If your child uninstalls Advancify, you will receive an immediate notification.

If you haven’t seen our email response yet, please:

- Check your spam or junk mail folders, as emails may be incorrectly flagged.

- Ensure your inbox isn’t full.

No extra hardware is required beyond a standard webcam, which most computers already have. Our app automatically detects your webcam and requests permission to use it. Once granted, eye tracking will work automatically.

Our eye tracking operates during all learning sessions and intermittently switches on for short periods to check the current eye strain level.

No. We do not record or save any video from the PC’s webcam. Our eye-tracking technology only monitors your child’s eyes to detect fatigue, eye strain, or lack of focus. All data is processed locally on your child’s PC. We do not store or transmit any video data to our servers or third parties. Your child’s digital privacy is extremely important to us.

Yes. You may revoke the permission granted to the webcam at any time. However, Advancify’s features and services will not be available until you allow webcam access again.

After your 14-day free trial, you can choose one of our subscription options:
 

-Monthly Subscription for four child accounts: $29 per month

-Quarterly Subscription for four child accounts: $15 per month (billed at $45 every three months)
 

You can switch to any plan at any time, and it will become active once your current plan expires.

Yes. Your subscription will automatically renew unless you choose to cancel it.

When you sign up for Advancify Premium, you’ll get a full 14 days to explore all the features before deciding whether to subscribe. Although we do require a credit card for COPPA verification, you won’t be charged until the trial period ends.

You can view your current subscription details under the Subscriptions section in the Settings menu of the Parent App.

You can cancel your subscription at any time from the Subscription option in Settings.
Canceling stops future auto-renewals, but you’ll retain access to all Premium features until your current subscription period ends.

 

Is my payment information safe?

Yes. Your payment details are managed by the platform where you make your purchase:
 

• iTunes: If you subscribe via iTunes, Apple secures your payment information.

• Google Play: If you subscribe through Google Play, Google manages and protects your payment details.

Advancify helps your child learn more effectively by monitoring their study habits and providing real-time support. Using software and your child’s computer camera, Advancify tracks signs of fatigue, distraction, overload, or eye strain. When it detects any of these issues, it gently suggests what to do, like taking a break, refocusing, or reviewing material. This makes study time more productive and less stressful.

Advancify uses eye-tracking technology and intelligent algorithms to analyze your child’s behavior during study sessions. It monitors:  

 

• Fatigue
• Lack of focus
• Low engagement
• Cognitive overload
• Eye strain   

 

When it detects an issue, it sends a friendly notification suggesting your child:

 

• Take a short break
• Refocus
• Review the material
• (Coming soon) Get an alternative explanation

 

These real-time nudges help your child stay motivated, focused, and mentally fresh throughout their study time.

Unlike typical educational tools, Advancify adjusts the learning experience based on your child’s real-time behavior. We’re currently the only platform that offers real-time, personalized feedback during learning. This approach helps improve focus, reduce fatigue, and significantly increase learning efficiency.

No. Advancify runs quietly in the background and only shows short, friendly notifications when necessary, like reminding your child to take a break or refocus. These messages are meant to improve focus and comfort, not interrupt learning. Most children get used to them quickly and even start responding proactively.

Not always. Core features like eye tracking and study monitoring run locally on your child’s PC. However, an internet connection is needed to sync data with the Parent App and for features like content classification. In short: it works offline, but works best with internet access.

Advancify is designed for children and teens aged roughly 9 to 18—anyone who uses a computer for learning. If your child is under 13, we require verified parental consent during setup (in line with COPPA regulations). Whether your child is in elementary school or high school, Advancify adapts to their learning style and needs.

Yes. Advancify works well with standard prescription glasses and typical indoor lighting. Anti-reflective lenses help, and we recommend avoiding very dark rooms. As long as your child’s face is reasonably well lit, the system can track eye movements accurately.