Frequently Asked Questions

Advancify helps children improve their learning experience by monitoring and regulating study habits. Our advanced eye-tracking technology is specially designed to help children avoid fatigue, cognitive overload, lack of focus, and eye strain—all of which negatively impact learning efficiency. When our desktop app detects any of these conditions, it notifies children to take a break, revisit material, or refocus on their studies.
 

Ultimately, we help children learn faster, stay engaged, and reduce stress.

Our real-time eye-tracking technology monitors various eye parameters to identify cognitive patterns that negatively impact learning, such as:

- Fatigue

- Lack of focus

- Low engagement

- Cognitive overload

- Eye strain
 

As soon as one of these conditions is detected, we alert your child to:

- Take a rest

- Concentrate

- Repeat the material

- Get an alternative explanation (This feature is currently under development.)
 

By preventing these negative conditions, children stay engaged, energized, and motivated—leading to a more efficient and stress-free learning process.

Currently, we are the only platform that regulates and personalizes the learning process based on each student’s individual characteristics, significantly boosting learning efficiency.

Absolutely. We prioritize your security at Advancify. Our website is protected by SSL encryption, and all analyzed data is stored in a secure, encrypted database.
You can trust that your child’s data is safe with us.

The Child Online Privacy Protection Act (COPPA) was updated in 2013 by the FTC to adapt to the evolving internet. Originally passed in 1998, COPPA ensures that digital services do not use marketing tactics to target children under 13. To comply, if you add a child under 13 to our service, we require verifiable parental consent via a credit card during the onboarding process.

We do not share any personal information from your child’s account with third parties.
 

Occasionally, we may send a website URL to our classification service to determine whether it is a learning resource. This process involves non-personal data only—no personally identifiable information is ever shared.

The Daily Eye Strain Index indicates how much eye strain your child has experienced during the current day.
If your child spends extended periods in front of screens without breaks, the index will be higher.

Current Eye Strain refers to the level of eye strain at this very moment.

Harmful categories represent types of apps or activities that cause the most eye strain throughout the day (e.g., highly stimulating games, excessive social media use, etc.).

A learning session is any period during which our system detects your child viewing learning-related content on their PC.

Learning balance indicates how your child manages and balances time between digital activities and learning, taking into account factors like time management, scheduling, and eye strain.

The Engaged Rate reflects how involved and attentive your child was during various learning sessions. We also break it down by subject. A higher number means your child was more engaged.

Prioritization measures how effectively your child organizes and manages homework or study tasks alongside other digital activities, showing their ability to balance and manage time effectively.

To help establish good study habits, you can define an optimal period for home learning in Settings > Learning Settings within the Parent App. You can then track your child’s study habits during the time frames you set.

The Learning Quality Index indicates how diligently and attentively your child studied during the day, summarizing overall performance and focus levels.

Deep Learning is determined by our algorithms and shows periods of high concentration and focus during a learning session.

Our Learning Points briefly indicate how effectively your child has learned. They’re determined by multiple factors such as study time and engagement.
The higher the points, the more time and/or more engaged your child was in learning today.

Not at all! You or your child can easily set up and connect your devices to Advancify in just a few minutes.
If you ever need help, our customer support team is here for you—simply send us an email anytime!

Yes, your child will need a PC for the desktop app. Parents will use the mobile app on their smartphones.

Yes. We highly recommend informing your child that Advancify is installed.
The app is designed to enhance learning and prevent eye strain, so it’s beneficial for them to understand its purpose.

Yes! You can download our iOS app here.
This app lets you add children, link accounts, and adjust notification settings, among other features.

Yes! You can download our Android app here.
This app also allows you to add children, link accounts, and adjust notification settings, among other features.

Yes. We have desktop apps for both Windows and Mac.

During sign-up, we send a verification code to your email address. Simply enter this code into the designated field in the Advancify mobile app on your phone.

You can add another child by selecting Add or remove users in Settings, or by tapping Add Family Member on the main screen. Simply follow the on-screen instructions.

You can remove a child’s profile any time by going to Settings and selecting Add or Remove Users. Locate the child’s name, tap Remove, and confirm.
Please note that all data associated with that child’s profile will be deleted immediately and cannot be restored.

In the Parent App, go to Settings and choose Add or Remove Devices to add another device.

Our system automatically detects your local time zone, so there’s no need to change it manually.

You can reset or change your password from the Change Password option in Settings, or via the login page if you’ve forgotten your password.

Currently, you can’t change the email address linked to an existing account. If you want to use a different email address, you must create a new account.

To delete your account, go to Account in Settings/Profile details. Please note that this permanently removes all data—such as history and settings for all children and devices linked to your account—and cannot be undone.